Thomas Verschoren

Thomas Verschoren

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Latest activity by Thomas Verschoren
Thomas Verschoren created an article,
Why work with Premium Plus
Hi there, it is us, Premium Plus.You may have heard of us before, but let us introduce ourselves briefly.  In a nutshell: we’re guiding organizations toward a better customer experience. But we are...
Thomas Verschoren created an article,
Our References (trusted by our global customers)
Choose Premium Plus if you want to work with a multi-award-winning Zendesk partner with over a decade of expertise in building distinctive customer experiences. Zendesk is the best-in-class CX plat...
Thomas Verschoren created an article,
Essentials Packages
Essentials packages in a glimpse You’re new to Zendesk, and you want to learn from someone who has helped hundreds of clients implement Zendesk? Would you rather get started today than tomorrow? Th...
Thomas Verschoren created an article,
Scoped Zendesk Implementation
Looking for something more tailored to your needs? Do you have more specific needs that don’t match up with our Essentials packages? Don’t worry, we’ve got you covered. We can scope your project ba...
Thomas Verschoren created an article,
Zendesk Data Migration
So you are already using Zendesk or planning to start using Zendesk? But do you still have all this relevant information in the old toolset? It just isn’t efficient having to swivel-chair in betwee...
Thomas Verschoren created an article,
Our Zendesk health checks
Give your zendesk instance a well-deserved health check Are you looking for an expert that can look into your Zendesk account and advise you in a documented manner on your Zendesk usage? After anal...
Thomas Verschoren created an article,
Our Zendesk integrations & Custom App services
Do you have a specific tool you use and want to integrate with Zendesk? It is a shame to have to use different tools side by side, rather than a system in which everything works seamlessly together...
Thomas Verschoren created an article,
Optimise your zendesk instance
Looking for ways to improve your existing Zendesk environment? Has a health check been performed and do you want to take corrective actions now? Or do you struggle in creating an efficient and easy...
Thomas Verschoren created an article,
Our Zendesk trainings
We understand that tools are as good as they are being used. if you want to manage an efficient team, you need to ensure your people understand what they are doing and how they should do it.  There...
Thomas Verschoren created an article,
Agent Training
Prepare your team members for that magical moment When new team members join, do you throw them to the lions? Or do you want them to feel comfortable before they start working in zendesk? To improv...
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